The Email Connector feature acts as a crucial bridge connecting email with a Use case Asset . It can be tailored to individual user emails and seamlessly integrates with existing email platforms to monitor incoming messages. When an email is received, the connector promptly gathers its content and attachments, streamlining the process for processing or transmitting them to the designated asset. This efficient system guarantees that important information shared via email is promptly available and actionable within the Use case Asset.
Users must have the Administrator Policy to configure an Email Connector.
This guide will walk you through the steps on how to configure an Email Connector.
- Head to the Administration module, choose Connections and then click Create New.
- In the Select Connector window that appears, select Email Connector.
- On the Email Connector page that appears, enter the following details.
- In Connection Name, enter a unique and descriptive name for the email connection.
- In Email ID, enter the email address that is associated with your account.
Note: Currently, Email Id is designed to work only with Gmail accounts. We’re working on supporting other email services soon. In the meantime, if you want to configure your email address with a different service , reach our support team at mapsupport@intellectdesign.com.
- In Password, enter the password that is associated with the email account.
- In Server URL , enter the URL of the email server.
- In Server Port, enter the port number used by the email server.
- Double-check all the entered information and then click Submit.
- Your email connector is successfully configured to connect to your email address.
Note:
- Ensure that the provided email credentials are kept confidential and not exposed to unauthorized users.
- Regularly review and update the email account password to enhance security.
- Consider implementing multi-factor authentication (MFA) for additional protection against unauthorized access.
